Susan Metallo - Testimonials

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Susan is the consummate professional.

We use her services exclusively for all of our real estate transactions and have referred her to multiple family and friends.

Justin Herdman

Susan has been a great advisor with excellent experience and insights in the local market.

She is also great to support expats and international families to find a home.

Diderich Hester

Every bit of guidance Susan offered us was spot-on.

Her recommendations for what we should do to get the house ready to list, her advice about listing price, the timing of putting our house on the market, and guidance through the negotiation when we received the offer we ultimately accepted were timely and led to a quick sale in what was becoming a challenging market (with interest rates rising). We could not have asked anything more from Susan!

Dale Grubb

Sue Metello is hands down one of the best realtors we have ever worked with!

She gave us great advice on how to get our house ready for sale. She worked to find buyers and just always went the extra mile for us. Our closing process went extremely smoothly. We would highly recommend her.

Cynthia Hatch

Susan is an expert in the market and offered great advice.

She sold our place quickly and efficiently at asking.

Adam Haas



Martha GarciaRulfo

Susan is one incredibly AMAZING Realtor!

She's so knowledgeable and her personality shines through; always willing to go the extra mile. I can truly say we would not have sold our house in the way we did had it not been for Susan. She made the ENTIRE process seamless. The best Realtor.....The best experience ever. Sanda + Giovanni Giardini

Sanda Giardini

Susan and I looked at many properties!

Small, large and everything in between! When I finally decided on a house she somehow pulled off a miracle and got me the house with a quick close, for less than I expected and with the ability to move in when I needed. She also sold my home in Chagrin Falls. Don't hesitate to call Susan for your Real Estate needs. She will listen to your needs and wants and be there with you each step of the process, buying or selling.

Lorri Tringali

Susan was great.

Professional, extremely knowledgeable about the Chagrin Falls market, always available to us. We were planning to sell our house by ourselves and were so glad we did not, and glad we worked with Susan. We would recommend her to anyone.

Lori Hinman

Susan is a total professional.

I would highly recommend her to anyone.

Lindseth Steve

Susan was a true professional in how she managed my families business while taking into consideration the emotional impact of the transition.

She assisted with solutions to every question or issue that we encountered. We could not have done this without her.

Linda Kooser

From preparation to execution, Susan did an absolutely fantastic job on our home sale.

We reside in another state now, so being able to rely on her expertise and dedication was a real blessing.

Robert Elliott

Susan Metallo did a great job selling our condo and helping us to purchase a new one.

She was professional, courteous and efficient. We would highly recommend Susan Metallo! Thanks - Jane & Greg Stricker

Jane Stricker

Susan herself, goes above and beyond.

Todd Malenda

Susan is very experienced and resourceful.

Her expertise and prompt communication were invaluable.

Bethany Hurtuk

Very good communication and very involved coordinating the process in a renter occupied situation and with us as the sellers out of state.

Ted Elliott

Process was quick and relatively smooth all things considered.

Laura Haas

Not overbearing or pushy, expeditious, yet honest

Chris Margrett

Our agent, Susan Metallo, was responsive, genuine, and extremely flexible.

She quickly picked up on our preferences and always gave honest opinions and advice throughout the house buying process.

Janet C Spaeth, Declaration of Trust

I saw many recommendations here on Facebook, On how people are getting paid through cryptocurrency.

So many broker online to choose from but there's a particular recommendation i saw about Mrs Roseline Jason on how her platform helped alot of persons, I connected with her behold after a week i got my profits back directed to my bitcoin wallet to my greatness surprise i didn't pay any fees, this is not a scam. I invested $1,000 dollars and within a week I made a profit of $15,307 dollars. I will recommend her to everyone. Contact her via: WhatsApp: +1(813) 4925347

Shehu Malami Yusuf Gandi

Compared to others we interviewed, Susan believed in our house and was enthusiastic about listing it.

She was easy to talk to. No drama or pretension. She gave sound advice with regard to setting a listing price, preparing the house for sale, referring us to appropriate people to address/repair items and, when it came time to evaluate offers, steering us in the right direction. She was very involved every step of the way. kept things moving and kept us informed.

Charlie and Beth Ratner

Open, honest communication in recommending plan

Brigid Gilmore

Very happy with BH and with our realtor, Susan Metallo!

Susan was always very prompt getting back to us about everything and went out of her way to coordinate things with our schedule. All of the tedious paperwork was seamlessly taken care of by both Susan and Emily Vaisa! Our relationship with them was completely stress-free!!

Deborah Binder

Susan did everything she said she would do.

Dick Karen Lowe

Straightforward experience without complexity in working with Susan!

Appreciate the frank attitude. Great connection to and knowledge of the surrounding real estate market. Prefer personal discussion as opposed to reading through details, so Susan's direct communication style and engagement with clients on any fine points, contract details, and associations with supporting 3rd parties are appreciated from a client perspective. Great support!

Frank Shields

Susan Metallo was simply amazing, I was informed of all details of this transaction in a timely manner and she made sure I understood the process.

.. Extremely satisfied with her work product and she is very very personable...☺️☺️

Gearge A Jenkinds Jr POA

Susan was amazing to work with.

Always available and she worked tirelessly to find our new home!

Joseph Pietro

Susan was awesome start to finish.

Knowledgeable, professional, accessible…

Lisa Green

Susan Metallo with Berkshire Hathaway came highly recommended to us when my husband and I began the search for a new home.

We were first time homebuyers and were nervous to take the plunge into homeownership. We have a baby and were looking for a home that we could grow into and stay for the longterm. We were also relocating from another state in the middle of the winter which made the process more difficult for us. Susan was extremely professional and personable throughout the entire process. Her level of knowledge of the Cleveland area and the home buying process is exceptional! She answered all of our questions openly and honestly and helped us narrow down our search. After three days of viewing homes, we found a home that exceeded all of our expectations! Not only did she help us find our home, she also connected us to other residential professionals in home inspection, insurance, HVAC, home security, and even recommended pediatricians, schools, and a veterinarian. Unsurprisingly everyone she referred us to along the way was extremely professional and raved about working with Susan. Buying our first house was a big milestone for us and we feel very lucky to have been in such great hands. Highly recommend!

Teri Timberlake

Very knowledgeable about the local market.

I would have 100% confidence recommending BH to a friend or colleague.

John A Wolf

This was a complicated and time consuming purchase spanning several months.

Susan was there through all the tribulations supporting us and the process.

Thomas Anne

Susan is simple THE BEST!

She is professional, friendly, & most importantly ACCESSIBLE!

Dattilo Tom

Susan is fantastic.

I have used her on two different occasions to sell our homes. She is experienced, knowledgeable, professional and always goes above and beyond to make the process as simple as possible. I highly recommend her.

Tracy Kannensohn

I was recently enrolled onto Mrs Emily platform, whereby I invested $1,000 and made $10,500 within 7 days.

CRYPTO TRADING is one of the volatile investments I have come to discover and also want to also recommend Mrs Emily ALISON a Legit Trader for anyone interested in making profitable trades in Bitcoin and other cryptocurrency. EMILY offers a simplistic lectures and provides you with all the tools needed to become successful in Trading. The withdrawal system is easy and fast, I am pleased to be part of this and having Emily as a mentor. her contact @ What’s app: +1(434) 373‑2110 Email:

Thinnakorn Virote

Susan helped me and my family find the perfect home.

Thank you for all that you did! Highly recommend to all of my friends and family.

Steve Bischoff

We have worked with Susan in the process of finding and now selling two homes.

She is honest and professional and we trust her implicitly.

Jessica Ackroyd

Susan was there for us every step of the way and guided us through some hurdles.

Her advice was invaluable. Susan is a GREAT realtor and truly a pro's pro.

Edward Hurtuk

Susan is fabulous!

She is an expert in the field and was the perfect choice for us! She goes above and beyond and is very adaptable. Our house sold in less than 3 days for well above asking. Thanks Susan!

Sara Adams

Susan is the best real estate agent!

She was extremely helpful in finding us the right home. We were buying from out of state and could not have done it without her. Thank you, Susan!

Kevin Cogan

Susan was great, quick sale, easy to work with, made things happen

Mary Levine

Susan found us the perfect home.

We told her what we were looking for and she found the perfect house that was in our budget and met all our needs. Susan was very helpful with navigating a difficult closing. I don’t think we would have found this home if we had a different realtor. Susan knows the market, knows the inventory and can get buyers what they want. She stood up for us and advocated when needed and we would use her again. Thanks Susan!

Alexandra Werbeach

Susan is always on top of her game.

This isn’t the first time we have worked together and won’t be the last. She goes above and beyond every single time.

Mary Spindler


Leslie Goodman

Susan is an incredible realtor - she isn’t just trying to sell houses, she is helping clients find solutions.

She not only quickly sold our house but found us the perfect downsized house… not easy in this crazy market!

Allison Clarke

My husband died and I knewI had to sell the house.

I was going interview 3 realtors from 3 different companies. BHHS was my first stop. When I met Susan I knew I did not have to look further . She is empathetic, professional, helpful, responsive. In other words, everything I was looking for. She organized the showings into 3 days so I was not inconvenienced over a long period of time. We found the best buyer offering over asking price. She gave me names of people to help get it ready to go on the market, to make repairs, and clean. It took a lot of stress out of the process of selling. I am so grateful for her expertise and professionalism.

Elizabeth Campbell

Susan was amazing and was helpful every step of the way.

She goes above and beyond for her clients, and was so helpful during the negotiation process. She knows her stuff!!

Barbara Elliott

Stop reading this review right now and call Susan.

She is the best and will go above and beyond to sell your house or find the right house for you.

Patrick Cogan

Susan was instrumental in selling my home.

With her comprehensive knowledge of the business she knew where to price it correctly for an immediate sell, and her professionalism is phenomenal.

Catherine Eben

This was our third home purchased through Susan.

She knows the community well and knew what our family needed. In a strange housing market, she made this transaction seamless!


When I first started the process of selling my Dad's property, I had no idea that it would ever sell or that it was even worth much.

However, Susan was absolutely amazing in terms of her knowledge, skill, and dedication. She went above and beyond several times in the few months I worked with her, often without me asking her too. The property sold for much more than I thought it was worth and I could not be happier with the outcome. I could not recommend working with Susan enough. She is absolutely awesome!

Joshua Dunlap

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